FAQs

I’m glad you’ve asked.

• Are you tired of flicking through a bunch of activity books looking for the perfect group activity?
• Do you use group games & activities regularly and are looking for new ideas?
• Do you want to help your groups have fun and get along?

Welcome to playmeo.

Motivated leaders all over the world join our online platform for many reasons. Three common threads bind them all together:

1. They love using interactive group games & activities to engage, interact, build trust and connect.
2. Video tutorials led by experts are essential to learning how to run activities successfully; and
3. They want to make planning and leading super-easy with everything at their fingertips.

Group games & activities are one of the most powerful (and thankfully, attractive) ways to help people connect. And the research clearly shows programs which intentionally develop trusting & healthy relationships out-perform all other programs on so many levels including greater participation, stronger relationships & overall increased performance.

If this is what you’re looking for, then playmeo – the largest, most comprehensive database of group games & activities in the world – can help you.

There is simply no activity database anywhere – in a book, app or website – that collects so much valuable information about 100s of group games & activities – in one place, searchable and at your fingertips.

Explore Features    Start 7-Day Free Trial

There are many.

At a glance, our most valued features & benefits include:

• Largest activity database in the world
• New activities & updates every month
• Ideal for in-person & virtual audiences
• Search, sort & filter based on 40+ attributes
• Watch 100s of video tutorials involving real groups
• Everything at your fingers using any device
• Create playlists to make planning super-easy
• Access ever-expanding training & resource library
• Get free one-on-one coaching & support
• No risk, money-back guarantee

Are you ready to give playmeo a try?

Explore Features    What Our Members Say    Start 7-Day Free Trial

playmeo members comprise more than 7,000 motivated leaders from many different backgrounds and walks of life all over the world.

Recent surveys tell us that classroom & PE teachers, corporate trainers and experiential/outdoor educators make up more than 80% of our membership.

We also attract many conference organisers, camp leaders, youth leaders, counsellors and therapists.

Without expectation, all of our members are responsible for the wellbeing of others and love using interactive group games & activities to engage their groups and help them to have fun, build trust and connect.

Our resources are used by people in more than 180 countries every day, with most traffic coming from the USA, Australia, United Kingdom, India, Canada, Philippines, Singapore, Malaysia, New Zealand, South Africa, Ireland and Germany.

Yes.

Search for playmeo in your favourite app marketplace (iOS and Android) to install on your smartphone or tablet. Click here to learn more.

The app curates all of playmeo’s free content, including dozens of fun group games and activities, video tutorials, leadership tips and weekly blog posts.

Best of all, when you become a member of playmeo’s activity database, the app serves as an easy login portal to help you access all of our members-only content on your smartphone or mobile device.

Yes, and with every passing week, even more.

Owing to the current health pandemic, we have been cranking out a lot of new instructions to adapt dozens of our existing group games & activities for a virtual or online audience.

As of July 2020, more than 80 activities have been updated.

You can filter our entire activity database to find all those that have been updated to be suitable for a virtual audience by using the Virtual tab in the Filter drop-down menu.

Yes, you can try before you buy.

Register for a 7-Day Free Trial to explore our entire online activity database and it won’t cost you a cent. If you choose to continue your membership after the 7th day, you’ll SAVE $20 to join our popular Annual Pro Membership plan.

All other membership plans offer a full money-back guarantee that’s as easy as clicking a button if you choose to cancel, no questions asked.

If you’re not ready to join just yet, then why not browse a selection of our free group games & activities? No optin, email or credit card required.

Yes, you can try before you buy.

Register for a 7-Day Free Trial to explore our entire online activity database and it won’t cost you a cent. If you choose to continue your membership after the 7th day, you’ll SAVE $20 to join our popular Annual Pro Membership plan.

We also offer a wide variety of other free program resources to get you started:

• A free app for smartphone and tablet devices;
• Browse a selection of free group games & activities as featured in our online database;
• Download our free ebook Top Ten Ice-Breaker & Group Games – see footer; and
• Watch our online learning series of free Facilitator Tips video tutorials.

Absolutely, just click the button below. If you need anything else, just let us know.

Yes, and it’s free.

playmeo publishes a fortnightly (ie every two weeks) newsletter that shares the latest information about the use and value of interactive group games & activities.

It is sent to all playmeo members and 10K+ other subscribers. Click the button below to subscribe.

Yes.

If you can not or prefer not to use a credit or debit card, we offer several payment alternatives to help you join one of our membership plans or purchase from our online shop.

Note, if the value of your order is $197 or more, you will be given the option to pay via invoice at checkout (even if you have a credit card.)

If you’re still stuck, please contact us to discuss your particular needs. There’s always a solution.

Yes, and, while technically possible, you are strongly advised not to share your login credentials with other users for security purposes.

If you do choose to share your account, please note that it is not possible for two (or more) people to be logged into the same user account at the same time – anyone attempting to login to an account that already has an active login will be locked out.

If you would like to share your account with many colleagues or friends, we recommend that you upgrade to one of our multi-user Enterprise plans which provide every user with their own unique login credentials.

Super easy, with the click of a button, no questions asked.

Please read the FAQ How do I cancel my membership? for more information.

Click the button below to learn everything about our simple & plain-language cancellation and refund policies.

There are two possible reasons why you have been locked out and can’t login to your playmeo account:

1. You forgot your login credentials – our login system will permit only two consecutive login attempts before it locks you out (it’s a security thing) – you may have to wait up to 60 minutes before your next attempt. If you are unsure of your password and wish to avoid this inconvenience, we strongly recommend that you reset your password by clicking this link; or
2. Another user has already logged in to your account – all memberships permit only one user to be actively logged into an account at any one time. If more than one person (in your group) requires access to playmeo’s premium resources at the same time, please consider joining one of our multi-user Enterprise plans.

If all else fails, contact us and we’ll send help.

Your first step is to click the link (on the Login screen) to reset your password.

If your email address is recognised by playmeo, you will receive a message asking you to click a link which will direct you to a unique page to help you create a new password.

If you do not receive this message within 5 minutes, please check your junk mail folder.

If all else fails, contact us and we’ll send help.

We’re sorry that you’re experiencing a problem.

If your question has not been answered somewhere in our FAQs, then please contact us immediately.

In most cases, we will respond within 12-24 hours, often sooner.

Yes, if you’re a playmeo member.

All playmeo members can login to their account via the My Account tile on the playmeo app.

The first time, you will be asked to enter your login credentials (username & password.) Then, if you click the Remember Me function, the system will recall these details to automatically log you in for all future attempts.

playmeo has existed in its current form since July 2012.

It has been 30+ years in the making, driven by the passionate ambitions of Mark Collard, its founder.

You can read more about their stories by clicking below.

playmeo is owned and operated by Mark Collard, one of the most experienced and respected experiential trainers & authors in the world.

In the 1990s Mark was responsible for developing the business of Project Adventure in Australia, during which he delivered up to 120 program days every year with tens of thousands of people. This intensive experience honed his group facilitation skills as well as develop a deep understanding of the power of group games to help people connect.

Today, Mark is engaged to deliver highly-specialised training programs and keynote presentations to audiences all over the world, including Australia, the United States, Canada, Hong Kong, Singapore, Thailand, Japan, China, Russia & Taiwan.

Mark has written five top-selling books including No Props No Problem, Count Me In and Serious Fun, all of which are sold worldwide. Almost all of the activities found in these publications, and certainly the approach in which they are delivered, are featured in playmeo’s ever-expanding online database.

A wonderful team of practitioners and experts from all over the world help Mark fulfil his vision.

Not really.

It was one of a series of nonsensical words Mark Collard (founder) considered when he was looking for a name to call his new online platform of resources. It had to be less than 10 characters long (it is seven) to form a short domain name and it had to include or feature the word ‘play.’ The word playmeo happened to be available.

For a while, the seven letters of playmeo were turned into a clever acronym (which was soon forgotten) – but it still didn’t mean anything.

All fees and prices quoted throughout our site include relevant taxes, such as GST, where applicable.

A reference to the fact that taxes are included, where applicable, appears prominently on membership pricing plans and shopping carts.

For example, if you reside in Australia, GST applies to and is included in the price of all transactions including playmeo memberships, shop purchases, etc.

If you live outside of Australia, GST does not apply to you and is not included in the price or fees displayed.

playmeo was founded and developed by Mark Collard, an Australian.

His nationality is irrelevant, except to say, that from birth, he learned to speak in metric and is compelled to add the letter ‘u’ to many words such as colour, labour and favourite or substitute the letter ‘z’ for ‘s’ on occasions.

No matter where you are from, feel free to convert and overlook the apparent misspelled words at will.

That said, if you do stumble across a mistake of any kind anywhere within the playmeo ecosystem, we would be extremely grateful if you could let us know.

It’s simple. Login to your account, navigate to My Account > Dashboard > Edit Membership tab and click the Cancel button.

Choosing to cancel (any Monthly or Annual plan) will mean that your plan will not renew and all recurring charges will cease immediately.

Your account then will reflect ‘Pending Cancellation’ status, which is just a fancy way of saying that you will retain full, unlimited access to all of playmeo’s resources until your plan expires.

If a refund is required, click here for more information.

The ABN for playmeo Pty Ltd is 53 155 715 656.

Yes, both in-person and online.

Leveraging its hand-picked network of experienced group facilitators, playmeo can design and deliver a variety of professional development services all over the world – including training workshops, one-on-one coaching and keynote speaking engagements.

You do not need to be a member to invite playmeo to deliver training workshops.

In the past few years, we have delivered hundreds of remarkably fun programs and engaging presentations in the USA, Australia, Canada, China, Hong Kong, Singapore, Thailand, Japan, Taiwan, Turkey and Russia.

Yes. Look for the About > Change Language link in the top menu bar.

We have integrated a sophisticated language translation module into our site to allow as many people as possible to access our extensive resources in their native tongue.

Presently, the 15 most frequently spoken languages in the world are featured. While the translation offered is not quite ‘conversational,’ the technology is improving every year.

Happily, all of our video tutorials are accompanied by an unabridged English transcription which is instantly translated into your preferred language when you click the Change Language button.

With users from 180+ countries around the world, it would be impossible to offer a perfect translation of playmeo’s resources in the native language of everyone.

Our site utilises a language translation module which produces software-generated translated text drawn from the English (UK) source. While the software gets better and better every year, we acknowledge that the translation does not make sense sometimes and it is certainly not ‘conversational.’

However, we also know that most people prefer to have access to a translation that is mostly correct, rather than have no translation at all.

Thanks for your patience as the technology catches up.

On rare occasions, some users have reported that the multi-language translation function (About > Change Language button in top menu bar) does not work for them.

In almost all cases, the best solution is to use a different internet browser (sorry, not all browsers play nicely with our language-translation tool.)

Note, the easiest method to add playmeo on your smart device is to download and install the playmeo app. Visit the FAQ Do you have an app? for more details.

That said, it is possible to add the playmeo icon to the home or front screen your mobile devices. This means that when you click the icon, it will automatically open your favourite web browser and navigate to playmeo.com in a snap (as if it was an app.)

Follow these simple steps to add an icon to your home screen. First, navigate to playmeo’s home page and then:

• iOS – click the Share button (square with an arrow pointing up and out of it) then select the ‘Add to Home Screen’ option.
• Android – click the Menu button (sometimes, it could be the Page option) then select ‘Add to Home Screen’ option.