This week’s Facilitator Tips episode tackles one of the most common questions I hear in my training workshops – what’s the difference between encouraging and pushing a participant or group?

I have to admit that there is a lot of grey area on this topic. If the distinction was as simple as black and white, then we’d get it right every time. But humans are complex beings so knowing when to encourage or push is clearly a very difficult leadership task. While every case is different, I do believe there are a few guidelines that can help us make better decisions.

CLICK HERE to view this short video tutorial to hear my thoughts about the difference between encouraging and pushing.

To review our entire back-catalogue of Facilitator Tips episodes, click here.

Contributor Mark