Step 1: Login

Login to your Administrator’s account from any device:

  • Visit (or open our App) and click LOGIN which appears in top-right of your screen.
  • Enter your username (or email address;) and
  • Enter the password you created when you opened your account.

Once you’ve logged in, view the short instructional video below to see each of the following steps in action.


Step 2: Navigate to My Account > Profile tab

Complete all of the details on this form, especially the Group Name field (see next step.)


Step 3: Add Group Name

This name can be anything you choose and will be viewed by those you invite to register as a User connected to your membership. Good examples include the name of your school, organisation, district, etc.

Note, if you leave this field blank, it will appear as (  ) to your invited users – which, of course, will be confusing.


Step 4: Navigate to My Account > Admin tab

This tab is where it all happens, and should be monitored regularly. There are three key elements to this tab.


4.1 Copy & Paste the Registration URL

That very long, complicated URL under Member Registration is the link your group will use to get registered.

One of your first tasks is to share this unique URL with all of your members/staff to help them register an individual user account connected to your membership.

This link can be shared in a variety of ways, including:

    1. Copy & paste it directly into group emails and e-newsletters; or
    2. Post it within an existing password-protected membership/staff portal.

Note, as a digital link, we strongly advise you NOT to share this via social media because you will have no way of preventing any person (who could access this link) from registering an account.


4.2 Add Sorting Attribute (Optional)

In the case of very large Enterprise memberships, you may choose to differentiate your users to assist the search of individual people. Note, this parameter is not particularly useful for (Smart) memberships with 10 or fewer users because you can ordinarily see all of your users on one screen.

Simply enter a relevant attribute in the text field below the blue registration link, and click SAVE. This label will appear on the registration page for your users.

Good examples may include district, suburb, phone number, school, division, etc.

Naturally, this data will only be useful if your users enter text inside this field when they register. To this end, please encourage your users to fill in this part of the form (but note, it is optional.)


Step 4.3 Monitor User Numbers

When a user registers successfully, their details will be listed in the Registered Members table.

The first number denotes the total number of users who have successfully registered, while the second number indicates the total number of users permitted to join your account (10, 50, 200, 1000, etc.)

The table will display the name, email address, date of registration, number of successful logins and the time/date of the last login for every registered user. Useful information.

As Administrator, we recommend that you regularly check the list of users connected to your membership to ensure that only authorised members have registered. You are the only person permitted to add and delete users.


Step 5: Ask Users to Register

You need to ask all of your invited users to click on the registration link you provide them.

When these people click on the unique link you share with them, they will be taken to a secure page (on playmeo) in which they will be asked to complete a short form to create an individual user account (with unique login credentials) connected to your Enterprise membership. This will take less than a minute.

You may wish to ‘test’ this link before sending to your list to be sure it works.

Note, as the Administrator, you do NOT need to complete this form because you already have an active account.


Let’s Talk

As mentioned in our Welcome email (you didn’t get it? please check your junk mail,) our intention is to speak with you directly within two weeks of signing up. A quick, real-person conversation is often the quickest and best way to help you navigate your new membership and get your team up and running.

Naturally, if you (or any of your team) require assistance before we speak, please contact us immediately.


Ask a Question


In the meantime, thank you for joining playmeo.

We hope you and your whole team enjoy the many hundreds of wonderful activity ideas that are waiting to be discovered.

Have fun.