In these times of the current pandemic, the world has rushed to embrace online platforms to engage their audiences and deliver content. As a result,…
A long-time colleague of mine and fellow Project Adventure trainer, Gary Nussbaum, shares this wonderful tool for assisting groups to manage gossip, triangular and indirect communication.
Or in other words, developing the norm of direct, open and honest communication… to agree and commit to communicating directly, respectfully and in a timely manner with the person or persons involved in an issue or behaviour.
Gary asks his group to join the A-Team:
Gary asks his groups before they initiate or engage in conversation about someone, to consider applying the following filters and ask:
A few more words about the value of this tool…
The focus of this norm is direct, open and non-triangular communication. If someone asks for information or makes comments about an issue or person in which you are not directly involved, encourage or direct him/her to go to the appropriate person or source.
This norm includes not carrying messages between people in an attempt to ease tensions around an issue or problem. It also includes communicating constructive feedback (whether positive or negative) in a direct and in a timely manner to the persons or persons involved.
Thanks for sharing Gary, have fun!
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